Whether you need to send a parcel, exchange currency, or sort out your banking, Erdington Post Office on the High Street is the go-to branch for the B23 community. This guide covers everything you need to plan a smooth visit-from exact location and hours to the key difference between the post office and the nearby delivery office.
Key Takeaways
Erdington Post Office is located at 83 High Street, Birmingham, B23 6SA, offering core postal, banking, and bill payment services.
The main Erdington Post Office is a retail counter branch, distinct from the Erdington Delivery Office at 106 Sutton New Road, Birmingham, B23 6QS, which handles parcel sorting and missed delivery collections.
Standard opening hours are Monday to Saturday, 09:00 to 17:30. Hours may vary on bank holidays and Sunday opening is typically unavailable, so check before travelling.
Services include domestic and international mail, travel money, banking at the counter, and identity services like Passport Check & Send.
The branch features wheelchair-accessible entry, is close to several bus routes, and has on-street and nearby pay-and-display parking options around High Street.
Overview of Erdington Post Office
Erdington Post Office is the primary branch on Erdington High Street, serving residents, commuters, and local businesses across the B23 area. Its full address is 83 High Street, Erdington, Birmingham, B23 6SA, right in the heart of Erdington's main shopping district.
This is a retail post office counter inside a high street premises-not to be confused with Royal Mail's nearby delivery office on Sutton New Road. The branch offers a wide range of everyday services including sending mail, personal and business banking, bill payments, and travel products. It sits among supermarkets, pharmacies, and independent shops, making it a convenient hub for anyone commuting into Birmingham city centre or heading to neighbouring areas like Sutton Coldfield.
Erdington Post Office Location & Contact Details
Here is a practical guide to finding and contacting the branch at 83 High Street, B23 6SA.
Address: 83 High Street, Erdington, Birmingham, West Midlands, B23 6SA. Use the postcode B23 6SA for accurate GPS and sat nav directions.
Nearby landmarks: The branch sits close to Co-op Food, independent cafés, and the Wilton Precinct crossroads with New Street.
By bus: Several West Midlands bus routes stop on or near High Street, including routes 28, 66, X3, X4, X5, 96, and 110.
By train: Erdington railway station is approximately 400 metres away-roughly a five-minute walk.
Parking: There is no large dedicated car park, but pay-and-display bays, side-street spaces, and nearby public car parks are within a short walk. Check local signage for time limits.
Contact: The Erdington Post Office contact number is 0845 722 3344. For up-to-date details, you can also search the official Post Office branch finder website using the reference postcode or branch name.
Opening Hours & Best Times to Visit
Opening times can change around bank holidays, so always verify before travelling-especially on Sundays and public holidays.
Day | Hours |
|---|---|
Monday–Saturday | 09:00–17:30 |
Sunday | Closed |
Bank Holidays | Reduced or closed-check in advance |
Note that Erdington Post Office opening hours are not always specified consistently online. Some directory listings show slightly different closing times, so the official Post Office website is the most reliable reference.
Visit mid-morning on a weekday (around 10:00–11:30) for the shortest queues. Avoid the lunch rush between 12:00 and 14:00, and expect longer waits on Saturday afternoons and during the pre-Christmas period.
If you have a complex transaction-multiple parcels, banking, or Passport Check & Send-arriving during off-peak hours will save you time.
Services Available at Erdington Post Office
The branch at 83 High Street offers a full suite of modern counter services. Here is what you can expect:
Mail services: First and Second Class letters, Signed For, Special Delivery, and tracked parcel options for UK addresses. Erdington Post Office provides domestic and international mail and parcel dispatch, including airmail, tracked and signed options, and customs forms assistance.
Financial services: Erdington Post Office offers personal and business banking services. Customers of participating UK banks can withdraw and deposit cash, lodge cheques, and check balances at the counter. Erdington Post Office also provides utility bill payments and mobile top-ups, plus postal orders where supported.
Travel and identity: Foreign currency exchange services are available at Erdington Post Office, along with Travel Money Card Plus and National Express tickets. Passport Check & Send (paper application), document certification, and identity verification for DBS checks are also offered.
Extras: Packaging materials, stationery, greetings cards, and Drop & Go quick-post options are typically available at the counter.
Erdington Delivery Office vs Erdington Post Office
Many people confuse the two Erdington sites, which leads to wasted journeys and unnecessary queuing. Here is the key distinction:
Erdington Post Office | Erdington Delivery Office | |
|---|---|---|
Address | 83 High Street, B23 6SA | 106 Sutton New Road, B23 6QS |
Run by | Post Office Ltd | Royal Mail |
Purpose | Retail counter services | Parcel sorting, local delivery |
Collect missed parcels? | No (unless specifically stated) | Yes-"Something for you" cards |
Weekday hours | 09:00–17:30 | Opens at 08:00, closes at 18:00 |
Sunday | Closed | Closed |
Erdington Delivery Office is located at 106 Sutton New Road and operates for parcel collections and missed deliveries. Last collection times may vary at Erdington Delivery Office depending on the day. The delivery office is closed on Sundays.
Always double-check which site your "Something for you" card or confirmation email mentions before travelling. If it says Sutton New Road, head to the delivery office-not High Street.
Accessibility, Facilities & Nearby Amenities
Erdington High Street is a busy urban location, and accessibility matters for all visitors.
Erdington Post Office features wheelchair-accessible entry with step-free access at street level and wide doorways.
Multiple bus stops and pedestrian crossings on High Street make public transport access straightforward.
Customers can combine a visit with shopping at nearby supermarkets, banks, pharmacies, and cafés along the road.
Alternative nearby branches include Stockland Green, Jerrys Lane, and Slade Road if the Erdington branch is closed or busy.
If you have specific accessibility needs such as induction loops or low-level counters, touch base with the branch in advance via the official Post Office website to confirm current facilities.
Tips for Sending Mail from Erdington Post Office
A few minutes of preparation before you arrive at the counter can save significant time.
Address clearly: Use block capitals and include the full postcode. For international items, complete customs forms before arriving-blank forms are available in-branch or online.
Choose the right service: For valuables and important documents, use tracked or signed services and keep receipts with tracking numbers safe.
Check cut-off times: Special Delivery and same-day dispatch have strict cut-offs, often early afternoon. Weekend and bank holiday cut-offs may be earlier still.
Bulk mail: You can arrange a free postal collection for bulk mail through Royal Mail if you regularly post large volumes. Free pouches for letters are provided by Royal Mail for business customers, and franking boxes are larger than standard post boxes, accommodating higher volumes.
Packaging: Secure your items with appropriate packaging before reaching the counter. Materials are available in-branch if needed.
Frequently Asked Questions
Is parking available near Erdington Post Office at 83 High Street, B23 6SA?
There is no large dedicated customer car park at the High Street branch. However, several short-stay and pay-and-display spaces exist on nearby side streets and in public car parks within a few minutes' walk of 83 High Street. Always check local signage for current time limits and charges, as these can change.
Can I collect a missed parcel from Erdington Post Office on High Street?
Most "Something for you" cards direct customers to the Erdington Delivery Office on Sutton New Road rather than the High Street post office. Only prepaid, correctly labelled parcels are typically accepted over the counter at 83 High Street. Check the address printed on your card or email notification to confirm the correct collection point.
Does Erdington Post Office offer passport or ID check services?
Many larger branches provide services like Passport Check & Send and identity verification. Confirm via the official Post Office branch finder website whether the 83 High Street Erdington branch currently supports the specific service you need. Booking ahead or arriving early is advisable when the service is popular.
Are there banking services available at Erdington Post Office?
Customers of participating UK banks can usually withdraw and deposit cash, check balances, and pay in cheques at the counter. Availability depends on your bank, so search the Post Office website or check with your bank for a list of supported providers. These services make Erdington Post Office a practical alternative where traditional bank branches have reduced their High Street presence.
Does the branch at 83 High Street, B23 6SA, open on bank holidays?
Bank holiday opening hours differ from normal trading hours and the branch may be closed entirely on major public holidays. Check the official Post Office website, in-branch notices, or local directory services for up-to-date bank holiday times. Plan important mailings a few days before major holidays to avoid delays.
